AT&T announced their earnings earlier today, and just finished a call to discuss the results. The verdict on performance its most heavily trafficked cities: still needs work! A lot of it. They even gave us a chart to prove it!
Apple executives described the system overload as a "high quality"...
My friends do not but carry on complaining. I complain to the correct department and generally get results. By the same token I praise by letter of phone call if I receive good service and excellent goods.
Companies cannot improve unless they know how the consumer feels.
I do not feel that this...