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Message: <blockquote data-quote="AmandaH" data-source="post: 1627927" data-attributes="member: 245985"><p>verizon will probably give you a new phone, and i have the env and it like went through this phase where it shut off randomly and i wasnt even like near my phone, but tell verizon and they will give you a new one. but i never had the keys stick so thats another reason why you can tell verizon you need another phone, they will understand, your probably not the only one.</p></blockquote><p></p>