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<blockquote data-quote="william" data-source="post: 2389597" data-attributes="member: 211585">My girlfriend&#039;s HP Pavilion laptop running Windows Seven which she got in 2009, I assume a model from that year, will not boot. I&#039;m not a huge tech guy, but I&#039;ll explain with as much detail as my observations provide. When the machine is turned on, the screen turns on but nothing appears to be run. The black, back-lit screen remains as is and nothing is run. I haven&#039;t had a chance to look at the laptop yet but it sounds like a hardware problem either with the screen or something inside the computer itself. She took it to Geek Squad but they could not diagnose the problem as being anything other than serious. She has a lot of important schoolwork and memories on the computer. In a worse-case scenario it cannot be fixed, can the hard drive and/or the memory be salvaged and transferred to another device? If so, where do I start?EDIT: When the computer turns on, literally nothing is run or booted. No start-up/DOS-like text or anything.</blockquote>

[QUOTE="william, post: 2389597, member: 211585"] My girlfriend's HP Pavilion laptop running Windows Seven which she got in 2009, I assume a model from that year, will not boot. I'm not a huge tech guy, but I'll explain with as much detail as my observations provide. When the machine is turned on, the screen turns on but nothing appears to be run. The black, back-lit screen remains as is and nothing is run. I haven't had a chance to look at the laptop yet but it sounds like a hardware problem either with the screen or something inside the computer itself. She took it to Geek Squad but they could not diagnose the problem as being anything other than serious. She has a lot of important schoolwork and memories on the computer. In a worse-case scenario it cannot be fixed, can the hard drive and/or the memory be salvaged and transferred to another device? If so, where do I start? EDIT: When the computer turns on, literally nothing is run or booted. No start-up/DOS-like text or anything. [/QUOTE]

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