Can you help with my enquiry about the Gamer's Chat (Trial) with Telstra...

Greeny

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...Mobile Internet? I have a Username for this chat, and I have forgotten my password. I am on a new phone, as well, and it told me to create a new account to recover my password for my original account, but I do not understand how to recover the old password. Can someone out there tell me how to recover my password for it?
 
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