When Ford’s Microsoft-powered Sync technology debuted on 2008-model-year vehicles, it ushered in a new generation of automotive infotainment systems. With MyFord Touch, the Sync software has been given even more functionality, thanks to the combination of touch-screen controls and the aforementioned voice recognition. The problem is, Sync was already a complicated system to begin with, with too many menus and sub-menus to navigate through, not to mention a slightly recalcitrant voice-recognition system. Adding the touchscreen functionality of MyFord Touch has simply steepened the already steep learning curve.
