Comcast internet problem?

ettubozo

New member
Been through this drill a couple of times....
a. No internet connection....modem lights are off except "internet" blinking light
b. Try resetting...i.e disconnect power ...wait ...connect power...do this a number of times.
c. Call Comcast...go through drill..reset..check coax etc....didn't work.
d. Comcast suggests either swap out modem or send tech...I decline tech...and I am going to wait before swapping out modem cause I have been through this drill before
e. Sometime later(around two in the morning)...there is activity on modem(lights lighting up pc link\cable link..steady light....I am tired I need to sleep.
f. in morning go through reset drill....Internet is back
g. total time offline...about a day...

any theories?
This is in Seattle area....
down by Boeing Field in Georgetown Neighborhood...Comcast facility apparently in Renton
 
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