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Message: <blockquote data-quote="quirkykirsty" data-source="post: 2694539" data-attributes="member: 906758">Hi all <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile    :)"  data-smilie="1"data-shortname=":)" />I changed the song into a m4r fie but when it goes under the tones tab its greyed out... I can't select it or play it or anything so I can't get it onto my phone! It's so frustrating I don't know what I'm doing wrong.. Can someone help me please??Sheila- I've already done that but thanks anyway.  Its ok though I figured it out. Had to change the ACC encorder to high quality, sync with no ringtones, delete all I had made, remove my music and then sync each individual tone... Apple do make things complicated!</blockquote>