Cyber Defender is blocking the internet...?

[tacklehard88]

My sister purchased Cyber Defender. I've never heard of them and it does not look too reliable. She completed the installation on her Acer and now she cannot detect any wireless networks. I have checked her firewall setting and tried fixing it myself, with no success. I called cyber defender only to be told to purchase something for $99.99 to fix it..uh no. Any assistance with this would be appreciated!

 

[grizzom]

She got scammed! Sorry )~; I hate friggin con men This is why I do all this! My wife got conned and Ive been doing everything I can do to screw them over every chance I get! This will fix it!
"How to kill viruses for free" "No strings attached" "Dummy proof"
There's a myth going around that if you play on the internet you have to pay for expensive security programs! This is simply not true! There's three really good programs that are free to the public with no strings attached! Use these programs together and they make up the perfect security system that rivals any paid program. They don't slow your computer down like other programs.
The first is M-bam "Malwarebytes"It's an on demand scanner with a really cool tool called file assassin.You can use this tool to delete rogue programs that freeze up your computer and keeps you from downloading and using security programs!
The second is "Superantispyware" It's another on demand scanner that catches what M-bam misses!
Third is "Avira" It's an on demand scanner and firewall "although they call it AntiVirGuard" I use this as my primary security.I have it setup to do updates and scans at night when I'm sleeping so when I go on my computer in the morning it's there waiting for me to review all the bugs I caught the day before! "Note"Until you get your computer clean I would disable the AntiVirGuard It's a little sensitive and can drive you crazy with popups saying your computer is infected.
I found a very good video by Matt Rizos that explains the whole prosess in detail so get out the popcorn and watch this video!
Video:http://www.youtube.com/watch?v=8Ah3efRdWes&feature=channel_page
Downloads:
1.http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
2.http://www.superantispyware.com/superantispywarefreevspro.html
3.http://www.download.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html?part=dl-10322935&subj=dl&tag=button&cdlPid=10986298
Now that your computer is clean download CC-cleaner and run the cleaner.
http://www.filehippo.com/download_ccleaner/
Click the tool icon and uninstall any unused programs "If your not sure about a program leave it alone because once it's gone it's gone!"Next click Startup button" and go through the list and disable everything except ctfmon.exe and avgnt.Don't worry if something doesn't work right you can always go back and enable them latter! Restart your computer and a window will popup,check the little box that says to leave you alone and your back in business(~:
I strongly suggest using firefox as you main browser with these add ons included,Wot "web of trust",ABP addblock,and most important a add on called No Script."Note" If No script drives you crazy go in tools in firefox click add ons and disable it and you can enable it when your surfing on shady sites?
Use internet explorer as a backup and do the following:Tools>Internet Options>Advanced tab>scroll down to security and make sure "Allow active content to run on my computer" Is unchecked! I hope this helped you out!

I set up a blog to help people like yourself deal with viruses and other problems associated with them! Check it out if you like.I promise you no scams or anything to buy just good information.
http://grizzom.blogspot.com/2009/02/how-to-kill-viruses-for-free-wth-no.html
If you have any questions just click on my name under my avatar and drop me an email. I'm online most of the time and I'll see what I can do?