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Satellite
Does anybody out there have a similar experience with fraud by Directv?
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<blockquote data-quote="Cassi" data-source="post: 1947051" data-attributes="member: 219934"><p>I have not had the same problem that you had. But my issue was.......I moved to another state and asked them to move my dish. The technician came out, and said that there "is no line of sight", meaning trees are blocking the satellite signal. There for, he refused to install the dish. I called Directv, and explained the situation and asked to close my account so that i could use another company. Their response was, that if i wanted to cancel my contract to close my account......i would have to pay the $465 fee to break the contract. So, even though, they cannot provide my service and they refuse to install a dish, i am still expected to "keep my service" and pay the monthly fee. MY thoughts are.......if they are unable or unwilling to provide service, isn't THAT in breach of our contract and shouldn't that be reason enough to void it? NO according to Directv</p></blockquote><p></p>
[QUOTE="Cassi, post: 1947051, member: 219934"] I have not had the same problem that you had. But my issue was.......I moved to another state and asked them to move my dish. The technician came out, and said that there "is no line of sight", meaning trees are blocking the satellite signal. There for, he refused to install the dish. I called Directv, and explained the situation and asked to close my account so that i could use another company. Their response was, that if i wanted to cancel my contract to close my account......i would have to pay the $465 fee to break the contract. So, even though, they cannot provide my service and they refuse to install a dish, i am still expected to "keep my service" and pay the monthly fee. MY thoughts are.......if they are unable or unwilling to provide service, isn't THAT in breach of our contract and shouldn't that be reason enough to void it? NO according to Directv [/QUOTE]
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