Fraud on my verizon bill?

[curious12345]

So recently i discovered that verizon (cell phone) is charging me a little bit over $1000.00 for two orders of phone replacements that I didn't do. Im so mad and it's just stressing me out. I don't want them to stop my phone for not paying but they told me to get a hold of the fraud department which i am once they are open. But has anyone been through this. Is it easy to resolve the issue. =(