MauroDiogo
New member
Hey! Recently I bought a blackberry, I don't understand much about them yet so what lured me were all the advertised features on the carphonewarehouse website. Internet access, email everywhere!, Blackberry messenger and even facebook OH MY! Not to mention all the other normal mobile features... I bought the mobile, I was quite happy when I received it however... soon I found out I needed a Data Plan or Bolt On as O2 call it. I didn't want to pay more money per month to add to the mobile features that were advertised right from the start (with no warning that Id need something else extra for them to work!). I went to the O2 website and was reading about their tariffs and Bolt Ons and found out that I could had an internet Data Plan for FREE to my current Tariff (O2 30) or for people with higher ones! This to me looked like the solution to my problem! FINALLY! However, I just got off the phone with someone from O2 They were happy to add the Blackberry Data Plan to my current Tariff BUT... They said I would lose my unlimited FREE Texts.
Now I don't understand it, it says on their website that the data plan is free for people on the O2 30+ Tariffs and for even Iphones, yeah its still going to be free monthly for me but I had to drop the free texts? That's not adding it to the tariff, that's changing my tariff. For people using blackberry on O2, is this normal? Should I go to an O2 shop and discuss it with them? Because Im now again adding other features to the mobile but also losing some of the advertised ones on the tariff, other mobiles(including Iphones) can have both and blackberry s can't? What should I do?
Thanks in advance,
Mauro
Now I don't understand it, it says on their website that the data plan is free for people on the O2 30+ Tariffs and for even Iphones, yeah its still going to be free monthly for me but I had to drop the free texts? That's not adding it to the tariff, that's changing my tariff. For people using blackberry on O2, is this normal? Should I go to an O2 shop and discuss it with them? Because Im now again adding other features to the mobile but also losing some of the advertised ones on the tariff, other mobiles(including Iphones) can have both and blackberry s can't? What should I do?
Thanks in advance,
Mauro