I signed up for service back in May 2008. I never got my rebate and when I tried contacting them, I couldn't get any response. I contacted the BBB and at least got a response. Skyway claims they didn't get my paperwork in time. Even though I sent them copies of the dated paperwork they refused to give me my rebate. They want to pay it out by giving me $10 off my monthly service for 10 months. What if I don't want to continue the service after my 1 year contract is up?