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Message: <blockquote data-quote="bob1" data-source="post: 2481871" data-attributes="member: 207591">show it to her and see if she can get it to work. If it doesn't then it will convince her its broken. And if its randomly shutting off take the battery out and it should stop. Just take the battery out and put it back in. It should work. If it doesn't then you have a serious problem with your phone. But if its only doing that the taking the battery out should work.</blockquote>