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Message: <blockquote data-quote="DunbarPappymm" data-source="post: 2291836" data-attributes="member: 799508">On mine, the red light means it detects an upstream Internet connection (that's good), but it can't 'log in' to the ISP.Tether your computer to the modem, open a browser, and type  192.168.1.1  (it may vary a bit), then you find the "Connection" and the slots for your ISP username & password.  Fill them in as needed, and make sure to "save" these settings as 'default'...then it should always go back to them if it ever goes down.Good luck.</blockquote>