How do i turn on my cd/dvd drive?

Megan

Member
i did start >> control panel >> Performance and maintenance>> hardware tab>> device manager>> dvd/cd rom drive and the tab below it the "philips dvd+-rw dvd8631" drive have has a yellow circle with and exclamation point on its icon. It is enabled so i disabled and enable and nothing is happening. idk what do do... should i uninstall it? or what? Thanks for the help!!
its "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
 
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