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Message: <blockquote data-quote="bakyul" data-source="post: 2726577" data-attributes="member: 913007">Yesterday i was installing important updates on my laptop and it overheated and shut down on its own, it cannot be fixed by the system and it told me that I have to refresh it, I did it and now some of the programs namely the graphic cards have been 'removed' from it as well as other things such as MS office. What I want to know is if I restore my laptop to the factory setting will I get the graphic cards running again?what happened to the OS (it's originally vista, but just updated it to Win 8)the back-up disc is in my home, i'm currently working abroad so this will have to do</blockquote>