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Message: <blockquote data-quote="yammer77" data-source="post: 2205105" data-attributes="member: 529130">I have that issue with some of my files as well but it plays the sound and no video <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile    :)"  data-smilie="1"data-shortname=":)" />I am on a droid incredible......what you need to do is take the mp4 file and use a converter, like windows movie maker and convert it to a different file.  It has something to do with the coding of some mp4's....</blockquote>