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<blockquote data-quote="RICH" data-source="post: 1542639" data-attributes="member: 209588">Ok, this is not a &quot;simple&quot; question and I don&#039;t need, &quot;Well, it works on mine&quot; as a responses or &quot;Go into email options and select &#039;ON&#039; next to HTML email settings.&quot;&nbsp; It&#039;s not that easy.I have a Storm.&nbsp; This is my 4th BlackBerry.&nbsp; I&#039;m very experienced with everything on the device.&nbsp; HOWEVER, when I plug my device into my work desktop and sync, it takes away the HTML options from my BES work email account (Email Settings).&nbsp; But I also have Desktop Manager setup on my personal laptop and when I sync with my work BES account from my laptop it re-adds the HTML option to my email settings.My initial gut response is the it has to do with BES/work permissions and/or a policy, but I don&#039;t think that&#039;s it since both of these machines are setup to sync with the same BES/email account.I&#039;ve uninstalled DM from my work Desktop and reinstalled.&nbsp; Still no go.</blockquote>

[QUOTE="RICH, post: 1542639, member: 209588"] Ok, this is not a "simple" question and I don't need, "Well, it works on mine" as a responses or "Go into email options and select 'ON' next to HTML email settings." It's not that easy. I have a Storm. This is my 4th BlackBerry. I'm very experienced with everything on the device. HOWEVER, when I plug my device into my work desktop and sync, it takes away the HTML options from my BES work email account (Email Settings). But I also have Desktop Manager setup on my personal laptop and when I sync with my work BES account from my laptop it re-adds the HTML option to my email settings. My initial gut response is the it has to do with BES/work permissions and/or a policy, but I don't think that's it since both of these machines are setup to sync with the same BES/email account. I've uninstalled DM from my work Desktop and reinstalled. Still no go. [/QUOTE]

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