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AT&T
I am having an ATT dsl problem, I have a SpeedStream 5100 modem. I am not...
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<blockquote data-quote="Mike" data-source="post: 1671049" data-attributes="member: 209371"><p>...able to connect to the internet.? I have made NUMEROUS phone calls to AT&T tech and a tech has come to my house to diagnose the issue. I let the tech know that the connectivity issue occurs in the evening daily and when I cannot connect or get disconnected the dsl light on the modem blinks. The tech which visited said the dsl light should remain solid green at all times but when he was here it did not blink. The tech said the line was in good working condition and departed, later that day the dsl light began blinking again and NO CONNECTION. I went and purchased a new dsl filter and telephone wire hoping it would solve the issue but it did not. I called AT&T tech AGAIN explaining the issue and asked for a replacement modem but they said I needed to extend my contract with them before they could send me a replacement. I have another appointment with a att tech in a couple of weeks(unacceptable). Any suggestions as to what the problem could be? I have had dsl for a few years and this problem has just occurred. Could my cordless phone be getting old and causing the problem? Thank you, </p><p> Frustrated.</p></blockquote><p></p>
[QUOTE="Mike, post: 1671049, member: 209371"] ...able to connect to the internet.? I have made NUMEROUS phone calls to AT&T tech and a tech has come to my house to diagnose the issue. I let the tech know that the connectivity issue occurs in the evening daily and when I cannot connect or get disconnected the dsl light on the modem blinks. The tech which visited said the dsl light should remain solid green at all times but when he was here it did not blink. The tech said the line was in good working condition and departed, later that day the dsl light began blinking again and NO CONNECTION. I went and purchased a new dsl filter and telephone wire hoping it would solve the issue but it did not. I called AT&T tech AGAIN explaining the issue and asked for a replacement modem but they said I needed to extend my contract with them before they could send me a replacement. I have another appointment with a att tech in a couple of weeks(unacceptable). Any suggestions as to what the problem could be? I have had dsl for a few years and this problem has just occurred. Could my cordless phone be getting old and causing the problem? Thank you, Frustrated. [/QUOTE]
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