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<blockquote data-quote="cookie monster" data-source="post: 157883"><p>I went to a Tmoblie kiosk and told them that I would like to add 2 additional lines to my family plan and was advised that the additional cost per month would be $10.99 per line.&nbsp; I signe d a two-year contract.&nbsp; Well, I already had 5 lines and apparently that is the maximum number of lines you can have on one plan so, unbekownst to me, the opened up a new plan and long story short, I now have to pay an extra $100/month instead of $20.&nbsp; When I went back to the kiosk, they tried to straighten it out, but when the got off the phone, they sai &quot;Well, apparently you can only have 5 lines on one account&quot;&nbsp; In other words, they didnt know this either.&nbsp; I called T-Mobile and spoke with several people.&nbsp; The higher up I got, the ruder they got.&nbsp; They all basically said, yeah, you are sort of screwed but we cant do anything so sorry!&nbsp; Now I am stuck for 2 years.&nbsp; What do I do now?</p></blockquote><p></p>

[QUOTE="cookie monster, post: 157883"] I went to a Tmoblie kiosk and told them that I would like to add 2 additional lines to my family plan and was advised that the additional cost per month would be $10.99 per line. I signe d a two-year contract. Well, I already had 5 lines and apparently that is the maximum number of lines you can have on one plan so, unbekownst to me, the opened up a new plan and long story short, I now have to pay an extra $100/month instead of $20. When I went back to the kiosk, they tried to straighten it out, but when the got off the phone, they sai "Well, apparently you can only have 5 lines on one account" In other words, they didnt know this either. I called T-Mobile and spoke with several people. The higher up I got, the ruder they got. They all basically said, yeah, you are sort of screwed but we cant do anything so sorry! Now I am stuck for 2 years. What do I do now? [/QUOTE]

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