i uploaded Pinnacle 12 and have film ready to transfer but it won't let me?

A

AmeliaRose

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so about a 2 weeks ago i uploaded Pinnacle and everything with it. then i filmed about 5 minutes of my friend talking. i connected what i think is called the USB wire [it's the right one, whatever it's called], clicked CAPTURE and it keeps saying "studio is unable to connect to video device"
What's wrong? i have the wire, it's on the right setting.
 
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