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Message: <blockquote data-quote="CarlosDonosoKronfle" data-source="post: 2635917" data-attributes="member: 893223">Call them and tell them that their service in your area is terrible. Also, have in mind that you always have the first 30 days to decide whether or not you intend to keep them. Sprint's Tech Support (where your call most likely be transfered to) will probably give you quite a turn around at first stating they must submit a tech case. If it's too much money and/or you dont wish to pay the cancellation fees then I would patiently wait for the results. Chances are it still won't work and you'll have a more valid reason to cancel and for them to adjust the fee since you already gave them a chance to work on your situation. And remember, don't be rude when you call in. Be nice but persistant at the same time. Good luck.</blockquote>