iTunes & QuickTime movies freeze on Vista?

  • Thread starter Thread starter iluverik<3
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iluverik<3

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I am running Vista 32 and have the latest iTunes and Quicktime apps on a new Gateway desktop with dual core and lots of RAM. iTunes is fine until I click on the movies section and my whole system freezes. I have to hard reboot in order to recover. I tried playing a movie in Quicktime by locating it in the iTunes folder and playing it -- system crashes again. Very frustrating. I tried multiple movies with the same results. I believe this is a compatibility issue with Quicktime and Vista. I have searched endlessly on newsgroups and google searches for a fix. I see many folks posting similar issues, but no one has received an answer from Apple. Apple needs to address this quickly before they start losing more market share. Why purchase a movie if we can't play it??I hope we get a fix soon!
 
You may be trying to load a video that Quicktime might not have the codec to handle it (codec = Compressor-decompressor). You can get a FREE codec pack and additional player for your computer from the link below. As always you should scan the files for a virus before you install anything. Good luck!
 
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