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<blockquote data-quote="AndyBahl" data-source="post: 2557640" data-attributes="member: 871027">...the alt key physically.? I just installed the new software on blackberry curve 8250, the 5.0 bundle 1096, it was fine for 2 days and then randomly every now and then it would put a character into a symbol randomly, like for example &#039;a&#039; would change to * and &#039;s&#039; to &#039;4&#039; , and after an hour it permantely was on alt, as it had alt in the top right of my screen , so i restarted my phone, whilst it was busy loading i still noticed the alt, when i had to enter my pin it automatically had to change to the &#039;123&#039; icon becuase all pins are numbers but after that it went straight back to alt and i cant enter my password because my password is in letters. (I took it to vodacom, they didnt know what to do , they said take it to vodacare , which would be a minimum of two weeks , im 15 my exams just finished my blackberry is my life right now, someone out there , PLEASE HELP ME ?? <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f641.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":(" title="Frown&nbsp; &nbsp; :("&nbsp; data-smilie="3"data-shortname=":(" />Hi Joe im not sure how to comment so im just going to use this , i took your advice hard re-boot didnt help, where would i find the updates button on desktop manager ??Hi Justin , im still having a problem my mom says she is going to take it in to get repaired tomorrow, so my last chance will be now.Hi Nanana i have already try to do that now i have my same software version but the alt remains in the top right of my screen .</blockquote>

[QUOTE="AndyBahl, post: 2557640, member: 871027"] ...the alt key physically.? I just installed the new software on blackberry curve 8250, the 5.0 bundle 1096, it was fine for 2 days and then randomly every now and then it would put a character into a symbol randomly, like for example 'a' would change to * and 's' to '4' , and after an hour it permantely was on alt, as it had alt in the top right of my screen , so i restarted my phone, whilst it was busy loading i still noticed the alt, when i had to enter my pin it automatically had to change to the '123' icon becuase all pins are numbers but after that it went straight back to alt and i cant enter my password because my password is in letters. (I took it to vodacom, they didnt know what to do , they said take it to vodacare , which would be a minimum of two weeks , im 15 my exams just finished my blackberry is my life right now, someone out there , PLEASE HELP ME ?? :( Hi Joe im not sure how to comment so im just going to use this , i took your advice hard re-boot didnt help, where would i find the updates button on desktop manager ?? Hi Justin , im still having a problem my mom says she is going to take it in to get repaired tomorrow, so my last chance will be now. Hi Nanana i have already try to do that now i have my same software version but the alt remains in the top right of my screen . [/QUOTE]

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