livinglife1
New member
- May 16, 2010
- 4
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Okay so on july 1st i was texting and the keyboard stopped working and only toucscreen worked then my phone turned off and i couldnt turn it back on when i put it on charge it showed the battery symbol the bar loaded made a beeping noise and the bar restarted it wouldnt charge or turn on i told at&t about this and the warranty covered my phone and they sent me a new one i got it july 6th and i used the phone for about 1 hour and it had the same problem as my old phone. but this phone will randomly turn off and it takes 30 mins or so before it turns back on i called at&t yesterday and they didnt believe me and they told me to go to an at&t store and prove to them that its not working but idk how i can do that if my phone randomly turns off? is there anything i can do about this? i didnt drop my phone and there is no water damage and in the new phone i put the new battery in so it cant be the battery does anyone know what ican do