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<blockquote data-quote="Boneeva" data-source="post: 1978777" data-attributes="member: 720156">and kept billing me, is that normal? According to the woman on the phone, my contract had expired months ago, but they never once alerted me to ask me if I wanted to renew it... Instead they just kept sending me the same bills and let me continue. Is that normal procedure? I know it&#039;s my responsibility to know when the contract is up, but why do they keep going with it if it&#039;s over? It seems like they don&#039;t want me to know it&#039;s up in case I forgot so I don&#039;t quit.Christina - I&#039;m just confused right now because my plan is pretty good, and i don&#039;t want to just call up and cancel, they&#039;d never let me hang up... And I have a weird feeling like they want me to not pay a bill, then be subject to a penalty, or cancel the service then charge me the cancellation fee of 300 bucks. It is illegal for them to lie about my contract being finished right? What law is broken there exactly?</blockquote>

[QUOTE="Boneeva, post: 1978777, member: 720156"] and kept billing me, is that normal? According to the woman on the phone, my contract had expired months ago, but they never once alerted me to ask me if I wanted to renew it... Instead they just kept sending me the same bills and let me continue. Is that normal procedure? I know it's my responsibility to know when the contract is up, but why do they keep going with it if it's over? It seems like they don't want me to know it's up in case I forgot so I don't quit. Christina - I'm just confused right now because my plan is pretty good, and i don't want to just call up and cancel, they'd never let me hang up... And I have a weird feeling like they want me to not pay a bill, then be subject to a penalty, or cancel the service then charge me the cancellation fee of 300 bucks. It is illegal for them to lie about my contract being finished right? What law is broken there exactly? [/QUOTE]

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