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Message: <blockquote data-quote="SomeoneWhoKnows" data-source="post: 2015996" data-attributes="member: 557132">If it is less than a year old then the warranty will fix it for FREE.OR, if you just want a different phone...You can use any TELUS phone on your account. Most people who find themselves needing a new phone at mid-contract will usually find a good used one on ebay or kijiji. The other option is to go to Walmart/Futureshop/Bestbuy and buy a TELUS prepaid phone (they come with a 1 year warranty). Any of these can be swapped to your account to replace your worn out phone. Do the swap yourself online for $10 or call in to have it done for $35.BEFORE you buy a used phone make sure that can be activated by checking the ESN with TELUS because if it was reported as lost of stolen then you can't hook it up. Most sellers are honest but some will try to sell lost or stolen phones.</blockquote>