Just last week I got myself a new nokia e72, the first day itself- i started experiencing problems-the thing started to reset itself numerous times. I decided to do a firmware upgrade and still NO CHANGE!! The next day it started to spontaneously switch off without no reason. I completely formated both my memory card and phone memory and still the same problem!!!!! I gota say, it's a piece of junk!!!! The thing resets itself and likes to off itself!!!!!! Anybody experiencing similar problems?? What a waste of money!!!!