about 5 years ago i bought this webcam on my main computer. then the years went by when i didnt really use it and lost internet on my main computer and is now resorting to my mom's laptop. so i went on the website and downloaded all the compartments to it on the support website because i couldnt find the installation disk, but my camera doesnt show up on "my computer". the light on the camera was on, but for some reason it did not show up as a device like before. according to the online manual (which didnt really help me) told me that im missing the "creative webcam center" so i honestly dont know what to do!!! i dont want to resort to buying another webcam though.