PS3 Blu-Ray player and DVD's not working??

S

Sonul

New member
Hey guys, I've had this PS3 for 32 days and its already got a problem. About Two days ago I got an error message saying that the disk needs to be reformated, and then after I clicked OK it deleted my whole ps3 hard drive and reset it. After that my dvd's/blu-rays were working. Then today i tried it and everytime i put a dvd/blu ray after it goes to the menu it tries playing the movie and just stays blank. Does anyone have any suggestions waht to do? I tried playing a game and that worked fine, but not the movies for some reason. I called Sony and they said i got to send it in (Im ticked b/c im on summer break for only another 15 days or so). I already tried resetting it to default settings. Thanks guys
yup beleive it or not this is my 2nd ps3 bc the first one I got was defected also..these things are pretty cheap. Btw I gotto send it in bc my store only has returns for the first 30 days
 
R

RajD

New member
That happened to my friend, just find your PS3 instrution manual and call there customer service hotline. You will recieve a box within one week and you will mail them your PS3, they will either repair it or you will get a whole new system.

If you dont wanna do that then just return it to the store you bought it from. Im sure they'll let you exchange it!
 
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TomCruz

New member
wow, looks like you got a defective ps3, hope you saved your receipt, maybe you can return it for a new one, sorry man, good luck
 
N

Natalie

Member
Hope you kept box and recipt, if it has only been 30 days, just about all retailors honor a 90 day return policy, so you can just return the defective one for a new one, instead of sending it back to SONY. Even if you don't have the recipt, most retailors can track the sale if item was purchased on ATM, credit card, or check. Sorry for the bad luck.
 
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