Razr problem....Touch-tone phone, but it doens't work =(?

amyC

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I have an old Razr and Altell service...

Pressing the numbers on the phone doesn't work when I try to chekc my voicemail - when I punch in my security code, the numbers appear on the screen, but it doens't register - it's work once before, but now it doens't. What's wrong??
 
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