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Message: <blockquote data-quote="EricMcTague" data-source="post: 2539307" data-attributes="member: 836043"><p>I would most likely need more info in order to help you better.  If it is saying external DVD/CD drive, then I'm assuming it means your drive is an external drive.  If this is true, then maybe the power cord is unplugged or the power switch on the drive is off.  If your DVD/CD drive is not external, then it may be a driver issue or the drive may simply be bad.  If possible, try to update or reinstall the drivers for the drive in Windows device manager.  I hope this helps in some way.  If possible, post more info about the hardware you are using, such as is it a laptop or desktop?  What version of Windows are you running, etc...  That may help the next person help you better.</p></blockquote><p></p>