They suck as a company so they sucked me dry. I have been overcharged since February ( I signed in January). The were over charging me almost $75/m. I didn't realize till march then I called them out on it. They dic*ed me around. I refused to pay over trumped charges the unactivated the phones in July (I had the couple plan) and cancelled the phones in July. They kept charging me monthly until September when I made a deal with them. I would pay $300 one week then another $300 on October 4rth then they would give me a %30 discount which "would bring your account down to $0 and we will wave the activation fees". I upheld my end of the bargain so I called (like they said) and asked for my discount. She started arguing with me (even though I have verification numbers from three different reps that this was a valid agreement). Finally she gave me the discount and said it would take 24-48 hours to take credit. 8hrs later I got an email that if I don't pay off the remaining $1093 on my account it will go to the credit union... WTFF???
I called them and they didn't help me out at all..
Anyway here is my question...
Once my account is down to $0...
Since they cancelled the account is that the end? Do I have to do anything or is my contract done since they pulled the plug?
I called them and they didn't help me out at all..
Anyway here is my question...
Once my account is down to $0...
Since they cancelled the account is that the end? Do I have to do anything or is my contract done since they pulled the plug?