Rogers High speed bandwidth upgrade?

kelucas_tech

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I currently have rogers high speed ultra lite for my internet. It is networked between 2 computers. The connection speed is supposed to be 500kb/s, but the maximum I get it to is 80kb/s I know rogers just introduced a speed increase, so I used this website to check my internet speed (when only 1 computer was on): speedcheck.rogers.com It said my internet speed was 400kb/s, but I feel it is a lot slower. When I am downloading music(when only one computer is on), its 65kb/s. When using bit torrent, its 55kb/s.
So why does rogers say my connection is 400kb/s when it is so much slower? I have Norton security online, that comes free with the internet service.
So is the problem just because rogers is upgrading, or is it my computer?
 
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