Yesterday, I ordered a smartphone from Rogers through my company's employee plan. Since I am already an existing Rogers customer, I was able to choose not to go with a data plan, making my plan $29/month (no data). I made the order, and it successfully went through (I even got the order confirmation receipt).
Today, I got an email from Rogers saying that apparently I need to have a data plan with the phone, even though the website has an option to only go with a voice plan for that phone (only for existing Rogers customers; new customers ordering through the employee plan have to have a data plan). I have ALL 4 services from Rogers (TV, home phone, internet and wireless), and they're saying I need a data plan.......
What should I do? Should I argue with Rogers about this since I have a pretty valid reason to argue?
Today, I got an email from Rogers saying that apparently I need to have a data plan with the phone, even though the website has an option to only go with a voice plan for that phone (only for existing Rogers customers; new customers ordering through the employee plan have to have a data plan). I have ALL 4 services from Rogers (TV, home phone, internet and wireless), and they're saying I need a data plan.......
What should I do? Should I argue with Rogers about this since I have a pretty valid reason to argue?