I've had my blackjack II for a little over a year, and i have rarely dropped it (even when I did, it wasnt that big). I have had to reset it before (because I was unable to receive texts) at an AT&T store and they deleted all my contacts without my consideration. Even then, I have never had to problem of it freezing randomly and sometimes unable to show my background. Does anyone know how to fix this? I dont want to pay an extra expensive fee just to upgrade my contract to an extra 2 years just because of this defective phone that AT&T won't take back.