Jun 16, 2025
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Select a company that you think has a good strategy for developing
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<blockquote data-quote="Lovely27" data-source="post: 2290341" data-attributes="member: 799060"><p>relationships with its customers.? What are Wal-mart's strategy for developing relationships with its customers. </p><p>The critique should begin with a discussion of the programs that are currently in place. </p><p> </p><p>At a minimum, consider policies for the following:</p><p>Handling customer complaints</p><p>Providing information about new or existing products</p><p>Placing orders</p><p>Receiving any other feedback from customers</p><p>Tracking an order </p><p>The analysis should discuss what is good about the policies and what needs to be improved. </p><p></p><p>The final section should include recommendations for improvements. Discuss how the company can build customer relationships and/or capture value from customers. Suggest strategies that are not already in use.</p></blockquote><p></p>
[QUOTE="Lovely27, post: 2290341, member: 799060"] relationships with its customers.? What are Wal-mart's strategy for developing relationships with its customers. The critique should begin with a discussion of the programs that are currently in place. At a minimum, consider policies for the following: Handling customer complaints Providing information about new or existing products Placing orders Receiving any other feedback from customers Tracking an order The analysis should discuss what is good about the policies and what needs to be improved. The final section should include recommendations for improvements. Discuss how the company can build customer relationships and/or capture value from customers. Suggest strategies that are not already in use. [/QUOTE]
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