My daughter lost her doll oneday in the playland area of McDonalds. We went home. An hour later, I called McDonalds. The girl who answered said she was too busy to talk to me and hung up the phone. It was the dinner rush she said. So I called at 11pm. No one answered. It is a 24-hour McDonalds. So the next morning i called the management number for 4 restaurants. No one answered, and I left a message. No one called me back after a week had passed. That same day, I called the McDonalds again to ask about the doll. They said they threw the doll away. I couldnt have gone down there, I live too far away from town. Next, I emailed corporate on mcdonalds.com, and they responded in 2 days. Now, tomorrow, I am to meet with the manager of the McDonalds. I have a strange feeling. Maybe its because it took so long to have them contact me properly, or maybe it is because the manager emailed me several times from a yahoo address, and also never signed his name, instead using a signature line, and also "sent from my iphone". My question is, what is going to happen when I meet this guy? Im just going to go to the playland area with my kids and wait.
I feel weird about it. They have a history of bad customer service, and recently in the paper, the manager had a customer arrested because she yelled at him for being rude. Uhhh its horrible. Im interested especially if anyone on here is a manager or employee,....whats going to happen? Is he going to yell at me? Tell me Im stupid? Or give me a free cone?
I feel weird about it. They have a history of bad customer service, and recently in the paper, the manager had a customer arrested because she yelled at him for being rude. Uhhh its horrible. Im interested especially if anyone on here is a manager or employee,....whats going to happen? Is he going to yell at me? Tell me Im stupid? Or give me a free cone?