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Message: <blockquote data-quote="VIPERST" data-source="post: 2291450" data-attributes="member: 799389"><p>Unless you have him on tape and your contract somehow contains a change or mistake you have no grounds to sue. I would call back T-Mobile and talk through things calmly and thoroughly to explain the situation. If you run into problems always escalate to a supervisor/manager above who you are speaking to. This works wonders with companies over the phone. Yeah you are not going to speak to the CEO or President but you will get some kind of resolution. Just always keep your composure and do not fly off the handle. Also remember most call centers can look into the charge and update your account retroactively if need be.</p></blockquote><p></p>