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The network behind the connection may be slow, especially if you are connected via a cable modem. Cable connection speeds can vary enormously with the number of local users using the network. DSL is somewhat more consistent, but if the Internet pipes of your ISP are full, you may have slow speeds in any case.Sometimes a faulty modem or a very noisy line can slow your speeds. Have your cable company/telco test the line to rule this out.Also, make sure that you're looking at the right speeds. 256,000 bits per second is 32,000 bytes per second, so perhaps one measurement is bits and the other is bytes.
The network behind the connection may be slow, especially if you are connected via a cable modem. Cable connection speeds can vary enormously with the number of local users using the network. DSL is somewhat more consistent, but if the Internet pipes of your ISP are full, you may have slow speeds in any case.
Sometimes a faulty modem or a very noisy line can slow your speeds. Have your cable company/telco test the line to rule this out.
Also, make sure that you're looking at the right speeds. 256,000 bits per second is 32,000 bytes per second, so perhaps one measurement is bits and the other is bytes.