Reply to thread

Message: <blockquote data-quote="Calista" data-source="post: 2579275" data-attributes="member: 293426">so i'm trying to switch an old phone with a new one and i entered the serial number but it says the old hardware and new hardware are incompatible... :S the old phone was an lg banter and the new one's an lg breeze... i know the lg banter's discontinued..does that have anything to do with it? i tried to click the 'add a new phone' link on the telus website when i'm logged into my account but it redirects me back to the same account page...so i don't know what to do. i sent them an email explaining my dilemma but they haven't replied yet (it hasn't been that long, but i'm impatient). any ideas of what to do?nancy, gtfo if you're going to post bullshit links.</blockquote>