Trouble connecting android phone to computer?

questionette

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I don't know what's going on but my phone is connected via usb cable and when I select "mount to transfer files to/from computer" on my phone, i'll go to transfer something and my computer will say "please insert removable disk". It still says that it is connected on my phone but I have to keep pressing "mount". What's going on? Is it a phone or laptop problem?
 
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