First I install my drivers for my LG Dare from the CD I got from Verizon. Everything installs properly. Then when I plug my LG Dare in my computer will have something that says found new hardware installing now...drivers not installed properly. So I keep trying it but it does not work. I know my cell phone works though because I have been able to sync my phone to the computer many times before. This happens to me all the time. But please don't tell me to go to settings on my phone then to tools then to USB Mass Storage ..because that only works if you have a micro SD card in your phone. And I know you do not have to have one of those to sync music to your phone because I have done it before. I just keep having this problem and I always forget how to fix it.