Why do people complain that their steak/chicken is dry?

Venus

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Why is it that sometimes people go to restaurants, they tell the waiter that their chicken/steak is dry?

I didn't know it was supposed to be moist.....Did they want it dunked in a bucket of water beforehand?
 
If you bit into dry chicken you'd know it
and people shouldn't have to pay for overcooked (dry) food
 
no, it means that it has been cooked too long, if it was cooked for the right amount of time, it would be moist.
 
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