Why has Pizza Hut lost foucus oon maintaing customer relationships?

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Lovely27

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Why has Pizza Hut lost focus on maintaining profitable customer relationships, and explain why you think this occurred.

What do you feel is the best way to maintain balance between competitor and customer orientations? Provide an example of a company and its strategy to use in your discussion.


Does this strategy change as the company changes? Provide an example of how and why a company's strategy might change.
 
man i guess the economy and if wrong, screw off im only 11.



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