you are in charge of customer relations at Northway's Resort Hotel. The hotel...

JohnlyT

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...specializes in vacation packages? you are in charge of customer relations at Northway's Resort Hotel. The hotel specializes in vacation packages for families. It advertises free tennis, swimming, and windsurfing.

the miller family came for a week in july and paid a bill of $1500. however, mr.miller has written asking for a partial redund, since the tennis courts were being repaired and were out of play for four of the seven days. he says the family's main reason for choosing Northway's was the tennis facility.

you think Mr. Miller's claim is a fair one and decide to send a $ 300 refund. Write the accompanying message. Make up any necessary addresses.

Please answer this quesion!!
 
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