The move follows almost a year of trials and research which looked at the impact on customers' experiences from offshoring several Telecom contact centres, including 123 and several back office functions. </img>
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The company is installing a new and advanced standard of super-fast broadband – known as VDSL2 (‘Very High-Speed Digital Subscriber Line 2').</img>
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Telecom bundles can lead to billing problems
Like many subscribers to telecom services, I recently bundled my Internet, phone, and television services with a single provider, my cable company. And like many people, I was motivated mostly by cost. I'm saving at least $30 a month with my...
I live in New Zealand and recently bought a Nokia E-50 phone (the one with the camera). It's normally used for Vodafone, and all the instructions tell me to install a SIM card, but my friend said that most Nokias can be used as telecoms as well as vodafones. Is there a way I can connect it to...