Bluetooth help!!! whenever i try to pair with someone on my phone it keeps

[connie_J]

Turn off the bluetooth on both devices and restart them. Then try again. Although you should be able to check the status of your phone if you go into your system preferences on your mac and go into the network section. There should be two different Bluetooth sections...i think its bluetooth pan you want.

 

[tracyx11:t]

saying not available !!!? whenever i try to pair with someone on my phone, its a samsung tocco lite it keeps saying not available delete paired device when i havnt even paired with them yet!!! its really annoying since i cant recieve or send any music or any other files!! i cant even connect with my apple mac plzzzz can someone help me!! ohh and when i used my apple mac to connect with my phone it says if the number here matches the number on the device press continue but no number shows up on my stupid phone!!! its about a year old do you think that affects it??
plz plz plz help!!! thank you in advance