princetongirl626
New member
- May 2, 2010
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So I bought One Tree Hill Season Six on Dvd four days ago and I decide to open it today. I open it and one of the dvd fall out. So I look at it to see if there are any scratches and obviously there are but very little. I check the rest of Dvd's and most of them do have scratches but very little. Except for one of them, the scratches are very visible. Can I exchange it for the same season even if it's opened.
And I do realize that the receipt says "these items must be returned unopened: prerecorded music, movies, software etc..." It doesn't say anything about exchanges. I don't want to return it I just want to exchange it for a better set of dvds with no scratches.
And I do realize that the receipt says "these items must be returned unopened: prerecorded music, movies, software etc..." It doesn't say anything about exchanges. I don't want to return it I just want to exchange it for a better set of dvds with no scratches.