Carphone warehouse can't fix my phone, can I get a new one on insurance (geek

[little_miss_naughty56]

squad) ? They can't fix it as it isn't covered under their warranty. I have it on geek squad which is covered against cracks, water damage...etc Will I be able to get a new phone when I go in and collect the broken one?

 

[Corvato]

you will have to read the warranty info... generally its up to the company they can repair it, and if they can't repair it, they have to give you a equivalent, or the same model if its still available.

generally it won't be "new" it will be refurbished.